Executive Mayor of the City of Tshwane Metropolitan Municipality, Father Smangaliso Mkhatshwa, stated in the State of the City address on 26 February 2002 that: "An audit of backlogs was done, and this formed the basis for a programme we appropriately dubbed the Quick and Visible Service Delivery Programme. This programme entailed the identification of critically urgent needs all over Tshwane and satisfying them through sharing human and other resources. Human upliftment and job creation were realised through the execution of the quick and visible projects. Local contractors were used and they in turn employed people from the communities in which they operated. All this was in synch with our commitment to focus on the visible improvement of our people's situation.
This was immediately followed by a longer-term strategic plan for the delivery of municipal services. The Tshwane Interim Integrated Development Plan (IIDP), approved by the Council on 5 April 2001, formed the basis for the capital projects budget of the 2001/2002 Financial Year. The guidelines for the compilation of the IIDP originated from the National Department of Developmental Planning and Local Government's document titled the "Interim Integrated Developmental Plan, Action Plan" (2002). This document contains information on service backlogs such as housing, sanitation, water, electricity, roads, refuse removal, and institutional capacity - ie the number of professionals per department, organigrams and existing committees.
The strategic budget framework provides a comprehensive list of projects that were prioritised, some of which were implemented during 2001. The most notable of these was the provision of free basic amounts of water and electricity to all the residents of Tshwane, resulting in some alleviation of the plight of the poorest among us."
The City of Tshwane includes the following areas:
- The Greater Pretoria Metropolitan Council
- The City Council of Pretoria
- The Town Council of Centurion
- Northern Pretoria Metropolitan Substructure (Akasia)
- Hammanskraal Local Area Committee
- Eastern Gauteng Services Council
- Pienaarsrivier Transitional Representative Council
- Crocodile River Transitional Council
- Western Gauteng Services Council
- Winterveld Transitional Representative Council
- Themba Transitional Representative Council
- Mabopane Transitional Representative Council
- Ga-Rankuwa Transitional Representative Council
- Eastern District Council
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