Indicators are critical to effective planning and management in increasingly complex urban contexts, organising information sets into simple, easy to grasp and easy to compare ‘measures’ of what is happening.
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ETHEKWINI QUALITY OF LIFE SURVEY: ‘For a person to be satisfied with life they must be in good health, have a reasonable standard of living, have good relationships with family, colleagues and with members of organisations that they belong to, and have access to basic services and community amenities.’ eThekwini survey on quality of life, 2005.